Please use the following form to send us a support request. We can also be reached by phone at (972) 934-4600 – Option “1”.
SMAART Medical Systems provides start-of-the-art technical support via its partnership with GoToAssist. To begin a support session, simply click the GoToAssist link below.
Recently left us a 5-star review
Albert Acosta
Radiology & Specialty Clinic Director
Critical Access Hospital, Texas
"SMAART offers a user friendly, full-featured and totally reliable PACS. I am very impressed with the professional staff and outstanding technical support they provide us. It was a great decision to go with SMAART."
Mike Di Pasquale
Director Information Technology
Wisconsin
"I have been in IT for many years and worked with many different vendors (hundreds), I can honestly say that SMAART has the best customer support and sales of anyone that I have EVER worked with. This is one vendor you can rest assure that you need not to worry about. You’re in good hands with SMAART!!"
Amy Campbell
Director of Radiology
Arkansas
"We adore SMAART’s service. They answer the phone quickly, usually immediately answer our questions since they build SMAART PACS."
Kevin Owens
Clinic Owner
Texas
"We've had SMAART for about ten years. They are very cost effective and always there when you need them."
Dexter Hill
Practice Manager
Texas
"We’ve run our business for seven years on the SMAART PACS. They service is very cost effective and they even help us with our teleradiology IT questions."
Lisa Kroening
Director of Radiology
County Hospital, Arkansas
"Working with SMAART Medical Systems for the past few years has been great. We purchased our first PACS system from them and have been very pleased. Their technical support is the best and I would recommend a SMAART-PACS to anyone."
Thomas J. Zekan, M.D.
Founding Radiologist
Teleradiology Practice, West Virginia
"We’ve had SMAART for over 10 years and they are always there when you need them."
Rob Martin, AAS, A+
Director of Information Systems
Regional Medical Center, Arizona
"We’ve never been let down or disappointed with SMAART. They typically know you have a problem before you do. Their expertise and service is nothing short of exemplary."
Bryce Quebodeaux
Asst. Administrator
Critical Access Hospital, Louisiana
"We have used SMAART for over 4 years now. We successful interfaced our SMAART- PACS with our Heathland HIS system. SMAART delivered a full-featured PACS, which we have found to be totally reliable. We would definitely recommend the company and its products."
Elizabeth Kennedy
Administrator / CEO
Critical Access Hospital, Alabama
"Being in a very rural area, SMAART’s turnkey PACS solution has been the best decision we ever made. We could not have operated effectively for the last 7 years without their wonderful service and support."
Dee Oldenbroek
Director of Radiology
Medical Center, Arkansas
"Going with a SMAART-PACS was an excellent choice for our healthcare facility. It has been very well received by all our providers. SMAART has truly awesome technical support. I highly recommend this vendor’s PACS."
